Design thinking, process, updates and more.

Catalyze Collaboration

Transparency and openness are the key ingredient to high functioning design teams. There is no substitute for open regular communication. Short of any defined process, two meetings a week with key partners will make a huge difference. It’s about bringing people along with you and sharing in the journey. I’ve found it helpful to get […]

Defining A Design Approach

One of the most important steps in defining a process is establishing a design thinking cadence. My teams have found success in the iterative cycles of Discover, Define, Test, and Deploy (see diagram below). The designs become a success when teams move cyclically between testing and definition and back again. Unfortunately not all design sprints […]

UX and UI – beyond the job function

As a Design leader, I help teams solve customer problems and shape business strategy. Throughout the project lifespan, I encourage my teams to apply a range of techniques in their approach. User Experience starts broad with discovery, we then move to realize a solution and define the User Interface. At first glance the diagram below […]